3,863
An average of 3,863 people
were reached per month with information on social protection schemes
Helping communities access schemes and services related to social determinants of health
Mumbai, Kasara and Dadra Nagar Haveli
We partner with government systems and civil society organisations to address the social determinants of health and ensure adequate coverage of social protection for our target populations.
The Social Protection Project works with communities to facilitate their access to quality food grains through the Public Distribution System (PDS). Along with efforts to improve community awareness and access to their food security rights, we collaborate throughout the official levels of the department of Food and Civil Supplies to address roadblocks in the delivery of services.
An average of 3,863 people
were reached per month with information on social protection schemes
People could access benefits
under various social protection schemes
People referred for social
determinants to (CSOs) by SNEHA staff
When we enable people with appropriate information, it results in a shift of power. A community which is aware of its rights can take collective action and demand for quality services for the larger good of the society.
The ration shop at T Junction, Dharavi would stay shut for most of the time. Cardholders were refused ration under the pretext of inadequate supplies and the quality of food grains provided was extremely poor. The exasperated residents did not know a way out of this situation, till some of them attended a talk about the Public Distribution System (PDS) organised by SNEHA teams.
"After listening to them we realised that getting quality ration on time was our right”, said a resident. “We came to know how and where to make a complaint if we had a grievance."
They filed a complaint and followed it up persistently, and as a result, “The shop is now locked. The shop owner’s license was cancelled; he is in jail. All the card holders drawing ration from the shop have been reallocated to two other ration shops in the community. The shop owner has finally got what he deserved!” report the victorious community members.