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Privacy Policy

This Privacy Policy (“Privacy Policy”) is published in accordance with: Section 43A of the Information Technology Act, 2000; Regulation 4 of Information Technology (Reasonable security practices and procedures and sensitive personal information) Rules 2011 and Regulation 3(1) of the Information Technology (Intermediaries Guidelines Rules, 2011). This Privacy Policy sets out how SNEHA (Society for Nutrition, Education and Health Action) uses and protects any information that you give SNEHA when you use this website snehamumbai.org (hereinafter referred to as “website”.)

SNEHA is committed to the ethical collection, retention and use of personal information that you provide to us about yourself on this website.

SNEHA may change this policy from time to time by updating this page. You may check this page from time to time to update yourself on the same. The Privacy Policy of SNEHA has been effective from 1st August 2009; and has been updated in 2017.

We may collect the following information:

  • Name

  • Age

  • Occupation

  • Email and mailing address

  • Telephone number

  • Payment processing details

  • Any other data that SNEHA may require

Your use of the website constitutes your CONSENT to all the terms and conditions contained in this privacy policy (as amended from time to time) and you shall be bound by the same.

Collection of Information

  • Website Browsing: You browse the website anonymously. However, you may not be able to access certain sections of the website or interact with us without supplying us with personal information. For eg, you would not be able to make any donations at the website, without providing this information.

  • While you are browsing through the website, its operating system may automatically record some general information about your visit such as:

    • The date and time you visit the website.

    • The type of browser you are using.

    • Your visitor number on the Website.

  • The General Information is used by SNEHA for statistical analysis, tracking overall traffic patterns on the website to gauge the public interest in the website.


A cookie is a small amount of data generated by a website and saved by your web browser. Its purpose is to remember information about you, similar to a preference file created by a software application. While cookies serve many functions, their most common purpose is to store login information for a specific site.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to visitor needs. We only use this information for statistical analysis purpose and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you so prefer. However, this may prevent you from taking full advantage of the website.


Some features and services provided by SNEHA require you to accept a cookie in order to be able to use the particular functionality or service. These cookies are used to establish a link between the user and the application server. The cookies contain unique session IDs, and no visitor user data is stored on the cookies.

SNEHA is not in any way responsible for the cookies / privacy policies by / of the websites whose links are added on the SNEHA webpage. In order to to ascertain the feasibility of the same, you are requested to go through the requisite privacy policy (if any) of those websites.

Usage of Information

Personal information will be used by SNEHA for internal purposes including the following:

  • Sending you emails, features, promotional material, surveys, brochures, SNEHA Annual Report, reminders for donations, updates on the utilisation of donations.

  • Receipt for donations made by you to SNEHA.

  • Maintaining an internal confidential database of all the personal information collected from visitors to the website.

  • Evaluating and administering the website and SNEHA's activities, responding to any problems that may arise and gauging visitor trends on the website.

Disclosure of Personal Information by SNEHA

  • Within SNEHA, access to personal information collected by SNEHA will be given only to authorised persons and third parties hired by SNEHA to perform administrative services. SNEHA will provide access to third parties for inter alia entering and managing personal information in SNEHA's database, processing your donations, preparing address labels, sending emails, which require such third parties to have access to your personal information. SNEHA cannot guarantee that such parties will keep your personal information confidential and SNEHA will not be liable in any manner for any loss of confidentiality attributable to such third parties.

  • SNEHA is not liable in any manner whatsoever for the loss, damage(whether direct, indirect, consequential or incidental) or harm caused to you by the misuse of your personal information by a third party who is not an employee of SNEHA.

  • Notwithstanding anything contained herein or any other contract between you and SNEHA, SNEHA reserves the right to disclose any personal information about you without notice or consent as needed to satisfy any requirement of law, regulation, legal request or legal investigation, to conduct investigations of breaches of law, to protect the website, to protect SNEHA and it's property, to fulfill your requests, to protect our visitors and other persons and if required by the policy of SNEHA.


SNEHA endeavors to use up-to-date security measures to protect your personal information. The Website is a VERISIGN approved website.

SNEHA however does not make any express or implied warranty with respect to the security measures that it may employ from time to time for the protection of the personal information.

Links to other Websites

The Website contains links to other websites for the benefit of its visitors. This Privacy Policy does not apply to such other websites. SNEHA is not expressly or impliedly responsible for, or liable to any loss or damage caused to you by the collection, use and retention of Personal Information by such website in any manner whatsoever. It is important that you review the privacy policies of all websites you visit before you disclose any information to such websites.

SNEHA is not in any way responsible for the cookies / privacy policies by / of the websites whose links are added on the SNEHA webpage. In order to to ascertain the feasibility of the same, you are requested to go through the requisite privacy policy (if any) of those websites.

Variation of the Privacy Policy

SNEHA shall be absolutely entitled at its sole discretion from time to time add, alter, delete or modify any of the terms and conditions contained herein. Such changes, additions, alterations, deletions or modifications shall be binding on you once you visit the website after the Privacy Policy has been so amended.

Copyright Protection

All content on this Website including graphics, text, icons, interfaces, audio clips, logos, images and software is the property of SNEHA and/or its content suppliers and is protected by Indian and international copyright laws. The arrangement and compilation (meaning the collection, arrangement, and assembly) of all content on this Website is the exclusive property of SNEHA and protected by Indian and international copyright laws. Permission is given to use the resources of this Website only for the purposes of making enquiries, making a donation or placing an order for the purchase of SNEHA products. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance, of the content on this Website can only be made with the express permission of SNEHA. All other trademarks, brands and copyrights other than those belonging to SNEHA belong to their respective owners and are their property.


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The information contained in this website is for general information purposes only. The information is provided by SNEHA and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage arising out of your use of this website. Through this website you may be able to link to other websites which are not under the control of SNEHA. We have no control over the nature, content and availability of those websites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, SNEHA takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.